Shipping policy
Shipping Policy
At G’LORE, we aim to make your shopping experience as smooth and reliable as possible.
Order Processing
Orders are processed before being dispatched by our fulfilment partners. Processing times may vary depending on the product and supplier.
Shipping Destinations
G’LORE offers delivery to multiple countries worldwide. Available shipping destinations will be shown at checkout.
Shipping Costs
Shipping costs depend on the products in your order and the delivery destination. The final shipping cost will be displayed before you complete your purchase.
Estimated Delivery Times
Estimated delivery times vary depending on the product, supplier and destination. Where available, delivery estimates will be shown during checkout.
Tracking
When tracking is available, tracking information will be provided after your order has been dispatched.
Separate Packages
Some products may be fulfilled by different partners. As a result, items from the same order may occasionally arrive in separate packages and at different times.
Customs, Duties & Import Taxes
International orders may be subject to customs duties, import taxes or other local charges. These are determined by the destination country and, where applicable, are the customer’s responsibility unless stated otherwise at checkout.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible. Once an order has been processed or dispatched, we may not be able to change the delivery address.
Delays
Occasional delays may occur due to carriers, customs, weather, peak periods or other circumstances outside our control.
Need Help?
If you have any questions about your delivery, please contact us through our Contact page and include your order number where applicable.
G’LORE — Beauty. Self-care. Confidence.